The Lean Six Sigma Green Belt Practitioner course provides the skills necessary to successfully complete DMAIC projects, including basic knowledge of planning, team problem-solving methods and improvement strategies. The training combines lectures with interactive group exercises and hands-on work using examples related primarily to the services industry.Please note: This course includes a refresher of the content encountered in the Yellow Belt course. It is therefore recommended that
delegates who have attended the Yellow Belt course gain several months of practical experience before returning to complete this course.
Delegates will learn how to
• Understand problem solving and process improvement methods
• Plan and manage a real Lean Six Sigma DMAIC project
• Identify the elements of Cost of Poor quality and waste in a process
• Structure a measurement system and identify the appropriate metrics to support quantitative process improvement efforts
• Understand root cause analysis and value analysis methods Understand Process Improvement strategies
• Communicate with key stakeholders and drive change in the organisation
• Use many of the common process improvement tools
Course Outline
Introduction
• History of Lean Six Sigma
• Roles and responsibilities in Lean Six Sigma
Define
• Project Charter including Problem Definition and goals, Business Case
• Kano
• Voice of the Customer including Critical to Quality (CTQ)
• Voice of the Process including SIPOC
• Lean Six Sigma and Project Management
• Project Selection
• Define Tollgate
Measure
• Measurement Information Model
• Selecting the right metrics
• Sampling - basic concepts
• Yield and Defects - Process capability measures
• Developing a Process Baseline
• Measure Tollgate
Analyse
• Process Value analysis - Value stream mapping Root Cause Analysis - process decomposition Cause and Effect Matrices
• Exploratory Data Analysis (EDA)
• Inferential Statistics for Root Cause Analysis (overview)
• Analyse Tollgate
Improve
• Generating Solution Ideas - Brainstorming (Six Thinking Hats) Process Improvement strategies
• Lean Principles Selecting Solutions Risk Management Pilot Projects
• Improvement qualification (quantifying improvements)
• Improve Tollgate
Control
• Sustaining improvement Statistical Process Control (SPC) Control charts
• Control Tollgate
Conclusions and Next Steps
Examination
There is an exam at the end of the course. To achieve a Green Belt Certification, delegates are required to pass the Green Belt exam and to complete an improvement project
demonstrating a use of appropriate tools, project results and business benefits.
QA reserves the right to improve the specification and format of its courses for the benefit of its customers without notice to the customer.
3rd - 7th
September
2018
10th - 14th
December
2018
The main focus of this course is the application of Lean Six Sigma DMAIC methods to real life improvement projects within the delegate's own organisation. There are two anticipated entry points to this course: 1. Previous Yellow Belt training – the Green Belt course covers all of the material taught on the Yellow Belt course and serves as a refresher and then builds on the Yellow Belt knowledge. It is recommended that those who have attended the Yellow Belt course should use the methodology in their work environment before attending the Green Belt course. It is suggested a minimum of three months should be between the Yellow Belt and Green Belt course. 2. No previous training - This course also fully caters for those wishing to go straight to Green Belt level. All of the material taught at the Yellow Belt level is included in the course.